Innovations in the Production of Public Services: Main Directions and Related Areas
Research Article
-
Yulia Mikhailovna Bolshakova
Pushkin Leningrad State University
academy.prof.com@gmail.com
Elibrary Author_id 875873How to CiteBolshakova Y.M. Innovations in the Production of Public Services: Main Directions and Related Areas. Vlast’ (The Authority). 2021. Vol. 29. No. 6. P. 183-187. DOI: https://doi.org/10.31171/vlast.v29i6.8712
Abstract
The paper is devoted to the study of innovations in the field of public services. It provides a literature review on innovation in the public sector, identifies issues, areas of contemporary research and related areas. The author makes a conclusion about the growing interest in innovations as a means of increasing the efficiency and quality of public services. The paper shows the change in approaches to innovation in the public sector that has intensified the development of relevant areas of practice, as well as scientific interest in such related topics as stakeholder engagement, leadership, network governance, the role of citizens in the innovation process, the value dimension of innovation, etc. When stating the undoubted development of management in the direction of innovativeness in its broadest sense, the author concludes that the sphere of public administration is the most inertial in relation to innovative development.Keywords:innovation; social innovation; public service; public administration; co-production of public services; crowdsourcing; values; leadership; political networksAuthor Biography
Yulia Mikhailovna Bolshakova, Pushkin Leningrad State UniversityCand.Sci. (Pol.Sci.), Senior Researcher at the Institute of Political Psychology and Applied Political StudiesReferences
Bekkers V., Edelenbos J., Steijn A. 2011. Innovation in the Public Sector. London: Palgrave Macmillan.
Bekkers V., Tummers L. 2018. Innovation in the Public Sector: Towards an Open and Collaborative Approach. – International Review of Administrative Sciences. Vol. 84. Is. 2. P. 209-213.
Brown K., Osborne S. 2012. Managing Change and Innovation in Public Service Organizations. London: Routledge.
Golembiewski R., Vigoda E. 2000. Organizational Innovation and the Science/Craft of Management. – Current Topics in Management. Vol. 5. P. 263-280.
Hansen M. 2011. Antecedents of Organizational Innovation: The Diffusion of New Public Management into Danish Local Government. – Public Administration. Vol. 89. Is. 2. P. 285-306.
Hartley J. 2005. Innovation in Governance and Public Services: Past and Present. – Public Money and Management. Vol. 25. Is. 1. P. 27-34.
Klijn E., Koppenjan J. 2015. Governance Networks in the Public Sector. London: Routledge.
Louis C., Mergel I., Bretschneider S.I., Smith J. 2013. Crowdsourcing Policy Innovations Using Challenge.gov. – Public Management Research Conference. Madison, WI. June 20–22.
Meijer A., Bolivar M. 2016. Governing the Smart City: A Review of the Literature on Smart Urban Governance. – International Review of Administrative Sciences. Vol. 82. Is. 2. P. 392-408.
Moore M., Hartley J. 2008. Innovations in Governance. – Public Management Review. Vol. 10. Is. 1. P. 3-20.
Pollitt C., Hupe P. 2011. Talking about Government: The Role of Magic Concepts. – Public Management Review. Vol. 13. Is. 5. P. 641-658.
Rainey H. 2014. Understanding and Managing Public Organizations. 5th ed. N.Y.: John Wiley & Sons.
Torugsa N., Arundel A. 2016. Complexity of Innovation in the Public Sector: A Workgroup-Level Analysis of Related Factors and Outcomes. – Public Management Review. Vol. 18. Is. 3. P. 392-416.
Vigoda-Gadot E., Shoham A., Schwabsky N., Ruvio A. 2005. Public Sector Innovation for the Managerial and the Post-Managerial Era: Promises and Realities in a Globalizing Public Administration. – International Public Management Journal. Vol. 8. Is. 1. P. 57-81.
Vigoda-Gadot E., Shoham A., Schwabsky N., Ruvio A. 2008. Public Sector Innovation for Europe: A Multinational Eight-Country Exploration of Citizens' Perspectives. – Public Administration. Vol. 86. No. 2. P. 307-329.
Vogel R., Masal D. 2014. Public Leadership: A review of the literature and framework for future research. – Public Management Review. Vol. 17. Is. 7. P. 1165-1189.
Voorberg W., Bekkers V.J.J.M., Tummers L.G. 2014. Co-creation in Social Innovation: A Comparative Case-study on the Influential Factors and Outcomes of Co-creation. Ottowa: IRSPM. URL: https://core.ac.uk/download/pdf/20116379.pdf (accessed 28.11.2021).
Voorberg W., Bekkers V., Tummers L. 2015. A Systematic Review of Co-creation and Co-production: Embarking on the Social Innovation Journey. – Public Management Review. Vol. 17. Is. 9. P. 1333-1357.ArticleReceived: 21.12.2021
Citation FormatsOther cite formats:
APABolshakova, Y. M. (2021). Innovations in the Production of Public Services: Main Directions and Related Areas. Vlast’ (The Authority), 29(6), 183-187. https://doi.org/10.31171/vlast.v29i6.8712IssueSectionPOLITICAL SCIENCEFollowing the submission of the manuscript to the Publisher, the author binds oneself not to publish it somewhere else without permission of the Publisher.